DSG Careers

Technical jobs at DSG

DSG, Inc. is an Equal Opportunity Employer and an E-Verify Participant.

DSG hires the best people in every field and is always looking for energetic and talented clinical and technical professionals to join our global team.

About DSG Inc.

Since 1992, DSG has been providing comprehensive software and services to the Global Pharmaceutical and life sciences industry - the 5th largest industry in the United States with over $700 billion in revenue. DSG has successfully supported over 1,500 clinical trials with innovative, award-winning technology solutions including our flagship software product eCaseLink EDC (Electronic Data Capture), electronic patient diaries, data management, robust reporting and data analysis tools, and digital on-demand CRF publishing software. DSG delivers clinical trials more efficiently and cost effectively - without delays. Clients include Top 5 Pharmaceutical, Biotechnology, and Medical Device Companies.

Benefits

Here at DSG, Inc., we’re proud of our 25-year success story and know that we couldn’t do it without our team of great employees. We offer a casual family-like work environment with company-sponsored events, competitive compensation, and excellent benefits including Medical/Dental insurance, Paid Time Off and Matching 401K. Being a great place to work has helped us to retain loyal, longstanding employees.

Open job positions in the United States

If you are interested in a rewarding career at DSG, please e-mail your cover letter and resume to:

  • DSG, US. Global Headquarters
  • 325 Technology Drive
  • Malvern, PA 19355
  • Phone: 484.913.0210 ext.148
  • Fax: 484.913.0238

Accounts Receivables/Payables Coordinator

DSG Summary:

Accounts Receivables/Payables Coordinator needed for Clinical Trials Software Technology Company.

DSG is a global technology company supporting the Life Science Industry. We have an immediate opening for a full-time Accounts Receivables/Payables Coordinator. This position is Permanent, Full Time. Hours are 8:15am – 5pm, Monday – Friday.

Position Summary:

As our Accounts Receivables/Payables Coordinator, you will be responsible for accurately processing and recording a high volume of customer invoices. Also emailing/mailing invoices to Customers*** MUST be extremely detail oriented to ensure invoices reach the correct destination. This also includes maintaining clear communication with customers regarding payment of overdue invoices and execution of contract amendments. Work cross-functionally with various departments and individuals. Maintain accounting ledgers and GL’s as well as increasing cash flow by effectively managing accounts receivable/billing and accounts payable. Processing weekly vendor payments for approval and respond to all vendor inquires, reconcile vendor statements and research and resolve discrepancies. Monthly account reconciliations are included in the responsibilities as well.

As a successful candidate, you will need to meet the following criteria:

  • 3-5 years working in an accounting environment.
  • Able to concurrently perform multiple assignments and prioritize.
  • Ability to track large amounts of data on Excel spreadsheets.
  • Strong technical and analytical skills.
  • Capacity to work independently and self-directed, as needed.
  • Consistency with ownership and accountability of all tasks performed.
  • Knowledge of computerized systems, specifically Peachtree preferred. MS Word, Excel and Outlook are expected as well.
  • Bachelor’s Degree in Accounting (preferred) and/or extensive experience within an accounting environment performing but not limited to accounts payable and receivables, billing, invoicing, contract amendments.

If you meet these requirements and enjoy a fast paced environment and want to join a great team, we encourage you to apply.

Business Development - Raliegh, NC

Position Location: Raliegh, NC

Position Summary:

Document Solutions Group, Inc. seeks a full time Business Developer with 1-3 years project management experience or internship work within the biotech industry. The selected candidate will provide entry level sales of the company’s products and/or services.

As a successful candidate, you will need to meet the following technical requirements and qualifications:

  • Place outbound calls to market to qualify and build relationships with contacts, and secure meetings.
  • Educate prospects on the eCaseLink suite of products and services.
  • Maintain records of correspondence in tools provided.
  • Research companies on Internet and industry publications to identify new targets.
  • Support Sales VPs to identify and mature opportunities within individual territories.
  • Demonstrate or coordinate product demonstrations.
  • Work through DSG MSA and SOW contracts with internal and prospect/customer legal councils.
  • Attain sales and lead generation sales targets.

Background Skills:

  • Knowledge of computer usage within a web-based environment.
  • Excellent verbal and written communication skills.
  • Solid analytical and technical skills.
  • Exposure to formal sales methodologies.
  • Excellent organizational and time management skills.
  • Self-motivating, able to assume responsibility and work autonomously in a professional manner.
  • Entry level sales experience.
  • Knowledge of Clinical Development arena.
  • Self-motivated, able to assume responsibility, and work in a professional team environment.
  • Application software sales experience a plus.

Education & Experience:

  • Bachelor’s Degree in the Life Sciences, Business or Computer Science preferred, or equivalent relevant experience.
  • Requires 1-3 years project management experience or internship work within the biotech industry.

If you meet these requirements and enjoy a fast paced environment and want to join a great team, we encourage you to apply.

Business Development - San Diego, CA

Position Location: San Diego, CA

Position Summary:

Document Solutions Group, Inc. seeks a full time Business Developer with 1-3 years project management experience or internship work within the biotech industry. The selected candidate will provide entry level sales of the company’s products and/or services.

As a successful candidate, you will need to meet the following technical requirements and qualifications:

  • Place outbound calls to market to qualify and build relationships with contacts, and secure meetings.
  • Educate prospects on the eCaseLink suite of products and services.
  • Maintain records of correspondence in tools provided.
  • Research companies on Internet and industry publications to identify new targets.
  • Support Sales VPs to identify and mature opportunities within individual territories.
  • Demonstrate or coordinate product demonstrations.
  • Work through DSG MSA and SOW contracts with internal and prospect/customer legal councils.
  • Attain sales and lead generation sales targets.

Background Skills:

  • Knowledge of computer usage within a web-based environment.
  • Excellent verbal and written communication skills.
  • Solid analytical and technical skills.
  • Exposure to formal sales methodologies.
  • Excellent organizational and time management skills.
  • Self-motivating, able to assume responsibility and work autonomously in a professional manner.
  • Entry level sales experience.
  • Knowledge of Clinical Development arena.
  • Self-motivated, able to assume responsibility, and work in a professional team environment.
  • Application software sales experience a plus.

Education & Experience:

  • Bachelor’s Degree in the Life Sciences, Business or Computer Science preferred, or equivalent relevant experience.
  • Requires 1-3 years project management experience or internship work within the biotech industry.

If you meet these requirements and enjoy a fast paced environment and want to join a great team, we encourage you to apply.

eCaseLink Associate Project Manager

Position Location: Malvern, PA

Position Summary:

The eCaseLink Associate Project Manager will assist the eCaseLink Project Manager in the project management of the capture and maintenance of clinical data, from setup to completion of a clinical trial. Major responsibilities include project documentation, customer communications, timeline tracking, and project schedules.

As a successful candidate, you will need to meet the following technical requirements and qualifications:

  • Bachelor’s Degree or equivalent experience.
  • Pharmaceutical industry experience a plus.
  • Strong management references required.

Description of Duties and Responsibilities:

  • Act as a liaison with Clinical Project Managers and Clinical Data Managers at top pharmaceutical companies, taking projects for clinical trials from start to completion.
  • Ensure client expectations are met as well as developing plans in order to meet client’s production data.
  • Ensure the quality of DSG software products, solutions, and deliverables in order to meet client expectations .
  • Organize and run project maintenance meetings at the discretion of the eCaseLink Project Manager.
  • Assist in the organization, direction and coordination of both internal and external teams on a daily basis.
  • Creation and review of the EDC screens and system edits specification that outlines data field requirements and appropriate edits.
  • Creation and review of project specific eCaseLink system specifications based on client requirements.
  • Review all project specific documentation (validation documentation, system specifications, etc.) prior to delivery to eCaseLink Project Manager.
  • Assist in edit specification testing and project specific system validation as needed.
  • Familiarity with the clinical trial process.
  • Working knowledge of application design and the development process.
  • Assist the eCaseLink Project Manager with training and support to end users.
  • Assist in the verification of eCaseLink product releases.
  • Other duties as necessary.

Minimum Required:

  • Bachelors Degree or equivalent experience.
  • Pharmaceutical industry experience a plus.
  • Strong management references required.

If you meet these requirements and enjoy a fast paced environment and want to join a great team, we encourage you to apply.

EDC eCaseLink Project Manager

Position Location: Malvern, PA

Position Summary:

The eCaselink Project Manager will act as a liaison with project managers and Data Managers at top pharmaceutical companies, taking projects for clinical drug trials from start to completion. The core responsibility is the project management of the capture and maintenance of clinical data from setup to completion of a clinical trial. Project managers with less than 1 or 2 years’ experience will be considered eCaselink Associate Project Managers.

As a successful candidate, you will need to meet the following technical requirements and qualifications:

  • Bachelor’s Degree or equivalent experience.
  • Minimum 2 years project management experience in the software or pharmaceutical industries.
  • Strong management references required.

Description of Duties and Responsibilities:

  • Act as a liaison with the sponsor organization and its site personnel to ensure that DSG meets the client’s requirements.
  • Demonstrate leadership in all aspects of project management including quality assurance and client satisfaction with keen attention to detail.
  • Organize and run project setup meetings.
  • Gather data requirements for the clinical project based on the drug protocol and client requirements.
  • Oversee processes to meet all pertinent compliance and regulatory requirements.
  • Communicate and document all project tasks, deliverables and resource requirements.
  • Track and document project status, issues, plans, action items, timelines, and budgets.
  • Organize, direct and coordinate both internal and external teams on a daily basis.
  • Review the EDC screens and system edits specification that outlines data field requirements and appropriate edits.
  • Creation and review of project specific eCaseLink system specifications based on client requirements.
  • Verify functionality to be included in eCaseLink application.
  • Manage and supervise DSG’s Associate Project Management employees.
  • Obtaining and verifying job specifications.
  • Coordinating and implementing project schedules.
  • Oversee processes to meet all pertinent compliance and regulatory requirements.
  • Review and approve all project specific documentation (validation documentation, system specifications, etc.
  • Provide training and support to end users.
  • Assist in the verification of eCaseLink product releases
  • Other duties as necessary

Skills & Abilities Required:

  • Superior communications and organizational skills.
  • Ability to handle multiple projects concurrently.
  • Customer service orientation and ability to work independently.
  • Strong PC aptitude.
  • Tenacity, assertiveness and desire to succeed.
  • Passion and leadership for Process Control.
  • Dynamic and forward thinking.

If you meet these requirements and enjoy a fast paced environment and want to join a great team, we encourage you to apply.

Print Sales Executive

Position Location: Oaks, PA

Document Solutions Group, LLC, a Division of Document Solutions Group, Inc. (DSG) supports Clinical Research Organizations with Printing, Automated Publishing, Fulfillment and Global Distribution Services uniquely customized to each client. Our printing and automated publishing solutions enable quick and efficient distribution of clinical documents and patient engagement materials globally.

Position Summary:

The Account Executive is responsible for identifying new prospects, establishing and maintaining sales relationships that result in continuous and profitable revenue growth. Outside sales experience demonstrating success in securing new business. Must be extremely self-driven and experience in cold calling, social marketing and account management. Printing sales experience and/or possession of a transferable, active book of business is not required but would be a definite plus.

As a successful candidate, you will need to meet the following technical requirements and qualifications:

  • Strong Hunter skills - Demonstrate success in securing new business.
  • Excellent verbal and written communication skills, able to converse fluently and confidently at all contact levels within an organization.
  • Account Management Skills – Demonstrate success in managing medium and large accounts.
  • A degree in Business, Communications, Marketing or related studies.
  • A strong desire to commit and succeed in your career.
  • Some domestic travel is required.

Skills & Abilities Required:

  • Superior interpersonal and presentation skills.
  • Customer service orientation.
  • Organizational skills.
  • Ability to work independently and communicate with the Production team in a timely manner.
  • Knowledgeable of Traditional Printing; Digital Print on Demand; Kitting, Fulfillment and Print Management Services is very helpful.
  • Strong PC aptitude.

If you meet these requirements and enjoy a fast paced environment and want to join a great team, we encourage you to apply.

Sr. Digital Printing Technician

Position Location: Oaks, PA

Document Solutions Group, LLC is a division of DSG, Inc., a global technology company supporting the Life Science Industry. We have an immediate opening for a full-time Senior Level Digital Printing Technician. This position is Permanent, Full Time, Days. Hours are 8:30am – 5pm, Monday – Friday.(availability for overtime is required)

Position Summary:

As our Printing Technician, you will be responsible for the accurate and timely printing and assembly of materials. You will be responsible for the production cycle from receiving the job details at the various Digital workstations, keeping track paper inventory and Xerox parts and supply levels, conducting routine maintenance on the production machines, and contacting Xerox for service as needed. In addition, you will assist in other areas of the plant as needed.

On a typical day on the job, you will:

  • Operate and maintains Xerox 1000 Color Press with binding, Xerox Nuvera and Xerox X700 Color Printer with Binding (must be able to stand 80% of the day and lift/load up to 45 lbs.)
  • Track and maintain internal reporting on all work produced.
  • Gather specifications, create pricing and review billing.
  • QC all print work produced.
  • Must cross train to operate and maintain all cutting and bindery equipment.

As a successful candidate, you meet the following criteria:

  • 3+ years’ experience with Xerox Digital printers producing high quality printing within a busy commercial environment.
  • Detail-oriented with good verbal communication skills.
  • Ability to work independently with minimal supervision.
  • Strong trouble-shooting skills in addition to good technical and mechanical aptitude.
  • Microsoft Excel and good computer skills needed.
  • Education- High school or equivalent.

If you have three or more years’ experience in a fast passed quality-printing environment and want to join a reputable team, we encourage applying.

If you meet these requirements and enjoy a fast paced environment and want to join a great team, we encourage you to apply.

QA Manager

Position Location: Malvern, PA

Position Summary:

Seeking a Quality Assurance Manager primarily for proprietary clinical trial software and services to work in our Malvern, PA headquarters.

Description of Duties and Responsibilities:

  • Understanding FDA regulations/guidelines related to 21CFR Part 11
  • More specifically related to software validation related to 21CFR Part 11
  • Understanding and hands-on experience with IQ/OQ/PQ software validation process and documents
  • Experience with creation, maintenance, and training of SOPs related to software validation and clinical data capture services
  • Prepare and host client documentation audits and experience responding to audit report/findings
  • Specific experience with creation of test plans and test plan execution
  • Manage the employee SOP training/tracking process
  • Other QA duties applicable to a clinical software and services company related to the Pharmaceutical industry

If you meet these requirements and enjoy a fast paced environment and want to join a great team, we encourage you to apply.

Randomization & Trial Supply Project Manager

Position Location: Malvern, PA

Position Summary:

This position is primarily responsible for leading the development of IVR/IWR systems to meet the needs of the study/program and internal stakeholders. The incumbent will be required to demonstrate technical expertise in IVR/IWR system development, user acceptance testing and provide subject matter expertise to a cross functional study team throughout the lifecycle of the system. The incumbent will lead all IVRS/IWRS related activities. The Randomization & Trial Supply Project Manager will act as a liaison with project managers and Data Managers at top pharmaceutical companies, taking projects for clinical drug trials from start to completion. The core responsibility is the project management of the capture and maintenance of clinical data from setup to completion of a clinical trial. Project managers with less than 1 or 2 years experience will be considered eCaselink Associate Project Managers.

Description of Duties and Responsibilities:

  • Lead the cross functional study team through changes of scope for IVRS/IWRS, providing technical expertise on the change of scope, assessment of risk, oversight of system requirements updates and user acceptance testing.
  • Demonstrate sufficient knowledge of randomization and medication assignment processes to be able to perform required un-blinded assessments of the IVR/IWR system performance (or functionality) should that be assigned.
  • Gathering requirements and understanding client expectations.
  • Effectively support the study team in close-out/deactivation of the IVR/IWR system.
  • Act as a liaison with the sponsor organization and it’s site personnel to ensure that DSG meets the client’s requirements.
  • Demonstrate leadership in all aspects of project management including quality assurance and client satisfaction with keen attention to detail.
  • Organize and run project setup meetings.
  • Gather data requirements for the clinical project based on the drug protocol and client requirements.
  • Attend meetings with the client at the client site.
  • Oversee processes to meet all pertinent compliance and regulatory requirements.
  • Communicate and document all project tasks, deliverables and resource requirements.
  • Track and document project status, issues, plans, action items, timelines, and budgets.
  • Organize, direct and coordinate both internal and external teams on a daily basis.
  • Review the EDC screens, system edits, specification that outlines data field requirements and appropriate edits.
  • Verify functionality to be included in eCaseLink application.
  • Manage and supervise DSG’s Associate Project Management employees.
  • Obtaining and verifying job specifications.
  • Coordinating and implementing project schedules.
  • Oversee edit specification testing and project specific system validation.
  • Review and approve all project specific documentation (validation documentation, system specifications, etc.).
  • Provide training and support to end users.
  • Assist in the verification of eCaseLink product releases.
  • Other duties as necessary.

If you meet these requirements and enjoy a fast paced environment and want to join a great team, we encourage you to apply.

Software Engineer

Position Location: Malvern, PA

Position Summary:

Document Solutions Group, Inc. seeks a full time Software Engineer in Malvern PA to research, create, modify and test code in ASP.Net, update and modify Subject Randomization including IWRS system and MedDRA & WHO medical dictionary encoders with standard dictionaries, and to deploy code to UAT and production sites. Req. BS in Computer Science or equivalent and 5 yrs progressive post-baccalaureate exp. as Computer Programmer analyst. Two of these five years exp. must be in Subject Randomization and Medical dictionary Encoders. Strong knowledge in C#, ASP.NET, SQL Server, JavaScript, HTML, ADO.Net, VB script, LINQ, Visual Studio, VSS, TFS.

If you meet these requirements and enjoy a fast paced environment and want to join a great team, we encourage you to apply.